Important information for the Corona situation

Due to the current Corona situation, we would like to inform you of changed cancellation conditions, as well as measures that we are implementing in our house for you.

Frequently Asked Questions
Answers to the currently important questions
Cancellation conditions NEW

We have adjusted our cancellation conditions for the entire summer of 2021. These new cancellation conditions therefore apply until October 31, 2021:

     - Free cancellation up to 14 days before arrival
     - from 14 days before arrival 30% of the booking amount
     - from 7 days before arrival 50% of the booking amount
     - from 2 days before arrival 70% of the booking amount

If there is a travel warning for our area, a free cancellation up to 7 days before arrival is possible at any time.

If a travel warning occurs shortly before your arrival date, free cancellation up to the day of arrival is free of charge.

what happens if I get Covid

our cancellation conditions do not apply to an active corona disease.

If an arrival is not possible due to an active illness or an early arrival has to be started and we cannot pass on the room, the daily cancellation rate will be charged.

We therefore recommend taking out cancellation insurance with European travel insurance, as this also includes an active corona disease.

Europäische Reiseversicherung

Informations about the Corona Situation

As Changes are happening frequently, we only keep the Changes Up to Date on our German Website.



    +43 5285 20500

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    Dornau 316
    6292 Finkenberg
    Zillertal / Tirol / Österreich